Privacy Policy is committed to protecting your personal information when you are using our website for visits and purchases. We want the services to be safe and secure for our users. We firmly believe in your privacy and the security of your personal information. 

The Privacy Policy tells you how we use your information. Please read the privacy policies before accessing the website and you are advised to review it for every time you visit the website

You will be asked to consent to the terms of this Privacy Policy when making a purchase of any product or using our services via the Site, where required under applicable law

We do not rent, sell, or distribute our customer base or newsletter E-mails to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through our secure payment gateway and are not stored or processed on our servers. Your privacy is important to us.

The policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by or to the people that are not engaged, employed, or managed by

We like to make you aware that by using our website you are agreeing to the collection of certain data.

The Information We Collect:

We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.

Your Personal Information:

While you are transacting on our website personally identifiable information collected about you may include:
• First and last name.
• Email addresses.
• Contact details including phone numbers.
• PIN/ZIP code. – Demographic profile (like your age, gender, occupation, address).
• Personal preferences and interests in craft and textiles
• Your opinion on services, products, features on our website.

Anonymous Information

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:

• Computer-identification information.
• IP address, assigned to the computer which you use.
• The domain server through which you access our service.
• The type of computer you are using.
• The type of web browser you are using.
• The URL of the previous web site you visited.

This information is anonymous and is collected by almost all sites that you visit. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and gather demographic information about our user base.

If you access the service through Facebook connect, you understand that some content and/or information in your Facebook account (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy.

You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or to take advantage of some or all of our features.

You may terminate your account at any time by writing to us from the email ID you have used for creating your account login. We will disable access to your account within 5 working days of receiving your mail. However, your information may remain stored in the archive on our servers even after the deletion or termination of your account.

Information We Receive from Others :

  • We may also obtain Personal Information from our third-party service providers, which includes:
  • Updated delivery and address information from our carriers or other third parties.
  • Account information, purchase or redemption information, and page-view information from some merchants.
  • Search results and links, including paid listings.
  • Select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities.

Use of Information collected by us :

We need your identity details, contact details, banking information and account history to manage our relationship with you and provide services to you. 

We may use this information for suggesting products and promotional offers and schemes in addition to processing for various purposes, depending on the circumstances for which we may/will need to process your Personal Information- 

  • To communicate with you. 
  • For Password reminder and registration confirmation.
  • To maintain and improve customer relationship
  • To assess, process and provide products, services and/or facilities to you
  • To establish your identity and background
  • To respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us
  • To provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organized by us and selected third parties which may be of interest to you from time to time
  • To maintain and update internal record keeping

For internal administrative purposes:

  • To send you seasonal greetings messages from time to time
  • To compile statistical and demographic profiles for our business and marketing activities
  • To monitor, review and improve our events and promotions, products and/or services
  • To conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and/or services
  • To process any payments related to your commercial transactions with us 
  • To comply with any statutory or regulatory requirement
  • To process and analyse your Personal Information either individually or collectively with other individuals 
  • For detecting, investigating, and preventing fraudulent, prohibited, or illegal activities
  • We collect and store your service usage and transactional information to determine and verify the service charges payable by you and to manage our relationship with you.


Our site links to other websites in good faith to collect/check personal information about you (Facebook, Twitter, YouTube, Instagram and other social networks and websites) and we will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by may have links leading to the website. We cannot control these links and we disclaim any responsibility for the materials contained in any website linked to this site. We are not liable or responsible for the accuracy, completeness, timeliness, reliability, or availability of any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

Therefore, we encourage you to read the individual privacy statements of such websites.

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data, and to provide us with marketing or customer service assistance. 

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.

If required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of  terms of use or to defend against legal claims.

Governing Law :

This Agreement, and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Chennai, Tamil Nadu, India.

Cookies :

“Cookies” are small identifiers sent from a web server and stored on your computer’s hard drive. We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your Internet browser’s help file

We use session cookies to store the secure session and browsing preferences of the user. We set a persistent cookie to store your username and interests, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our website.

As is the case with many sites, when you visit our site and complete a registration form, we will place a “cookie” on your computer, which helps us identify you more quickly when you return. We will not use “cookies’ ‘ or other devices to follow your clickstream on the internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own website.

The cookies we set are :

Account related- If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out.

Login related- We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas.

Email, Newsletter related- Cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Order processing related Cookies-This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Form related Cookies-When you submit data through your form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

Unfortunately, in most cases there are no industry standards for disabling cookies without completely disabling the functionality and features they add to this site. 

If you reject cookies, you may still use our website, but your ability to use some areas of our website will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL based spamming. You must also accept cookies to register as someone for access to some of our services.

Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you transact as a guest or add items to a shopping bag). A cookie cannot read data off your hard drive.

We may use selected third parties for marketing and analysis purposes. This anonymous information is collected using a pixel tag, which is industry standard technology used by most major websites. We feel that the use of 3rd party services such as this improve your online experience, because they allow you to see ads that will be more likely to be something you are interested in. 

Some of our business partners (e.g., advertisers) set cookies while delivering banners on our website. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by  only and does not cover the use of cookies by any advertisers. 

Upon request, we will remove / block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in the archive on our servers even after the deletion or the termination of your account.

If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:

Voluntary Disclosure of information-

You can always elect not to disclose information to us. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all of our features, and if you choose not to provide that information, your ability to use our website and services may be limited.

You may be able to add, update, or delete your personal information. You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletter mailings.

When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by visiting your account settings. Please note that some information may remain in our private records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information even if you update or delete it, but we will not use that information in a manner that would identify you personally. reserves the right to send you certain service-related communication, considered to be part of account without offering you the facility to opt-out. 

If you do not wish to receive email or other mail from us, please change your account settings accordingly. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the website, and you are responsible for reviewing such legal notices for changes.

Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us at [email protected] and we will delete your account within 5 working days. 


We maintain best practices to protect your information, which include appropriate physical as well as electronic security measures. We use Secure Socket Layer (SSL) technology to encrypt all your private information when placing an order, which ensures that no one else can read this information. 

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifiable information. If you have registered your profile on your ID and password are required in order to access your profile information.

To protect against misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on a need-to-know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personal identifiable information and email addresses submitted to us, transmissions made by means of the internet, or method of electronic storage, are not 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

However, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security. will have no liability for disclosure of information due to errors in transmission or unauthorized acts of third parties.


You can set your password to your account when registering. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to 

(a) immediately notify of any unauthorized use of your password or account or any other breach of security, and 

(b) ensure that you exit from your account at the end of each session. cannot and will not be liable for any loss or damage arising from your failure to comply with this.


The consent of usage and collection of your information should be informed through our mail id [email protected]. For users below the age of 16, the consent should be provided by the holder of parental responsibility of the child. 


We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website or contacting you directly via email or other means. You are bound by any changes to the Privacy Policy when you use the website after such changes have been first posted.

This Privacy Policy is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Privacy Policy, the English version shall prevail.